ACTIVE DATA
EXCHANGE ACHIEVES
EXCELLENCE IN
CUSTOMER
SATISFACTION
Achieves 99%
overall customer
satisfaction scores
in Microsoft
customer
satisfaction survey.
(Bethlehem, PA –
November 5, 2008)
Active Data
Exchange, Inc. is
pleased to announce
that they scored a
99% in overall
customer
satisfaction in a
customer
satisfaction survey
conducted by TNS™
prognostics, a
customer
research-based
consulting firm.
“The calendar
solution from Active
Data Exchange is the
solution we've been
looking for. It's a
very robust product
that was easy to
install and the
training is top
notch. Our trainer
knew the product
inside and out and
actually addressed
many of our
questions before we
even asked them,”
said Judy Fink of
the PA College of
Technology.
When participants in
this year’s survey
were asked whether
or not they would
recommend Active
Data Exchange to a
friend or colleague,
96% said they would.
"Active Data’s
product has done
exactly what we
wanted it to do when
we were searching
for a replacement
calendar product. It
didn’t take long to
get up and running,
the price was right,
it’s almost
completely
customizable, and
the Active Data
Exchange
representatives and
programmers have
been very
responsive,” Victor
Neil of Texas
Christian University
has said when asked
about Active Data
Exchange’s
commitment to
customer service.
“Our commitment to
customer
satisfaction is the
key driver of our
product
functionality and
customer support
services. I commend
our staff for making
our customers come
first in all they
do,” said Active
Data Exchange CEO,
Susan Yee.
Active Data Exchange
is a Microsoft Gold
Certified Partner.
The company is a
minority and woman
owned business and
serves the
corporate, higher
education,
government and
healthcare
industries with
enterprise
calendaring
solutions for event
marketing,
communications, room
scheduling and event
registration and
integrates
seamlessly with
Microsoft SharePoint
Services.
.
About Active Data
Exchange
Active Data Exchange
has been providing
enterprise web-based
event marketing and
facilities
scheduling software,
email and text
message broadcasting
solutions and
information
broadcasting
solutions for
education,
healthcare,
government and
corporate
organizations since
1999. Products and
services include
Active Data
Calendar, Active
Data Communicator,
and Active Data
Syndicator. Clients
include
Anheuser-Busch,
Lehigh Valley
Hospital and Health
Network, Minnesota
Department of
Veteran’s Affairs,
Baylor College of
Medicine, Wellmark
Blue Cross and Blue
Shield, National
Government Services,
North Carolina
State University,
Temple University
and others.
For more
information, please
visit
www.activedatax.com.
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