Some of our best technical support is built right into our events calendar software solutions.
We’ve designed Active Data Calendar and all of our add-on events calendar software to offer the utmost in simplicity and ease-of-use so that most issues never become an issue at all. There is also a comprehensive Help Guide in the software for most commonly asked questions.
When issues do arise, you can rely on 24/7 technical support, including on-call response from our technical staff during non-business hours. Our Help Desk provides a wealth of support materials, such as product documentation, Frequently Answered Questions and supplemental information based on your feedback that is unique to the needs of your organization.
We also provide a Clients Only online support feature that is specifically tailored to each client where you can find a centralized resource for your events calendar software issues, including support documents, tips and tricks for publishing and syndication, additional resources, training schedules and registration for syndicated support services.